How your claim is handled
1) Report your claim
2) You will be contacted by a company claims representative
3) Your claim will be reviewed
4) Your claim is finalized and payment is made.

To discuss your claim details with a representative, please call us at 877.778.7704 or contact your local dealership agent.

How to report a claim
· Call 877.778.7704 to speak with one of our representatives, or
· Call the toll free claims hotline for your specific insurance company, or
· Report your claim online with your specific insurance company ?where

Claims Phone Numbers
When calling to report a claim, please have these items ready for expedited service:
· Policy Number
· Names of all persons involved in the incident including address and phone
· Circumstances of the incident
· Insurance information of the other parties involved

  Progressive: 800.876.5581
  Encompass: 877.256.2435
  Hartford: 800.243.5860
  TWFG: 866.367.3424
  Foremost: 800.527.3907
  Assurant: 877.901.0400
  Travelers: 800.252.4633
  Hagerty: 800.747.5348

If you are unsure if you should file a claim or not, contact American Financial & Automotive Insurance Services, Inc. for assistance in your decision.

View a claim
Visit the website of the insurance company you filed a claim with to view your personal insurance account. Claims specific information will be available as well as contact information for claim experts. Have your claim number and policy number available to access your account.

Rental car
If you are involved in an accident and need a rental car, be sure to contact your claims representative to verify coverage and authorize the payment. If you choose to rent a vehicle prior to authorization through a licensed repair facility, be advised that some rental car companies charge a higher daily rate than your policy will allow. To ensure your out of pocket expenses are the least possible amount, be sure to consult with your claims representative to verify the maximum benefits that can be utilized during your claim.
Not all of the products or services described on this Web Site are available in all geographic areas of the United States.
You may not be eligible for all of the products or services described in this Web Site.
©2011 American Financial & Automotive Services, Inc. | 1790 Hughes Landing Boulevard, Suite 700 | The Woodlands, Texas 77380 | 877.778.7704